How can we help?

Type a city, area or university in the search bar, or describe what you need in English, Urdu or Roman Urdu (for example "girls hostel near NUST under 20000"). Then narrow the results with filters for budget, property type, gender and amenities.

Open any listing and tap WhatsApp or Call to reach the owner directly. There's no inquiry form and no middleman — you arrange visits, pricing, and move-in directly with them.

Stayza reviews host identity and listing information. Approval requires a passed live-video review or an approved physical inspection. Video Verified records a remote call and Stayza Inspected records an in-person visit. These checks do not certify property safety or legal ownership.

Yes. Tap the heart on any listing to save it to your favorites, and use Compare to view several stays side by side. Your recently viewed listings also appear on the home page.

Only verified seekers can leave a review, and each review is moderated before it appears. Owners can post a public response, and other users can mark reviews as helpful.

Create an owner account, complete identity (CNIC) verification, then use the listing wizard to add your hostel, shared apartment, room, or flat. Your listing goes live once our team verifies it.

Verification gives seekers information about checks completed on the account and property. We review identity and listing details, and require a passed live-video review or approved physical inspection before approval. Verification reduces uncertainty but cannot guarantee a scam-free tenancy.

Yes. From your dashboard you can edit details and photos any time, archive a listing when it's full, and republish it later. Changes to key details may be re-reviewed.

Seekers contact you directly on WhatsApp or by call, using the number on your listing. Stayza records that a contact attempt happened (the listing, the channel and the time), not who the seeker is. Growth and Business plans show WhatsApp and call counts in analytics. Business adds Inquiry insights, where you see each attempt and mark it Booked, Not interested or No response.

Owners choose from Starter, Growth, and Business plans. Higher tiers unlock more listings, better placement in search, richer analytics, and Inquiry insights (contact attempts by channel and time, with outcome tracking). Seekers pay no Stayza search, comparison or contact fee; accommodation charges are agreed with the host.

Choose a plan, then upload your payment proof from the billing section. Our team verifies it and activates your plan — you'll get an invoice and an expiry reminder before renewal.

Refunds for owner subscription plans follow our Refund Policy. If you believe you were charged in error, contact support and we'll review your case.

Stayza reviews host identity and property information; approval requires a passed live-video review or approved physical inspection. These checks do not guarantee safety. Verify the room and rental terms yourself, and report concerns. When you message or call a host, that service may reveal your number to them.

Use the Report button on any listing. To flag a review, email support@stayza.pk with the listing name. Our moderation team investigates every report and removes content that breaks our community guidelines.

Yes. Data is encrypted in transit (TLS) and sensitive identity documents are encrypted at rest. Read our Privacy Policy for the full detail on what we collect and why.

Go to Dashboard → Settings → Password & Security to set a new password, or use “Email me a reset link”. You can also sign out of every device with “Log out everywhere”.

Open Dashboard → Settings and use the Delete account option in the danger zone. This permanently removes your profile and all associated data — it cannot be undone.

Check your spam folder first. You can request a new code from the verification screen. If it still doesn't arrive, contact support and we'll help you finish verifying.